Privacy Policy

At Trusted Flooring Reviews we respect your privacy and security. This Privacy Policy is our promise to you and explains how we will use and protect your data and rights as a user.

1. What Information We Collect

Our team at Trusted Flooring Reviews collect different types of information that help us to deliver and improve our services. Knowing what we collect and why, will help you feel more comfortable using our services.

  • Personal data: We collect personal data such as your full name, email address, phone number and residential address. This is collected when you sign up on our website, subscribe to our newsletter or use our services. This allows us to give you a more tailored experience and be able to contact you when addressing your needs and interests.
  • Technical data:  Our servers record information when you visit our website including your IP address, browser type, operating system and the pages you visit. This helps us analyze web-traffic, improve our website performance and ensure our website is compatible with the technology used by our visitors.
  • Engagement metrics: We track how users engage with our content, such as which reviews are most popular, time on page and frequency of visits. This helps us to understand user behavior and trends so we can improve our content and services.

 

2. Purpose of Collecting Information

We collect data not just to deliver exceptional services but to improve your overall experience on our website. Below are the reasons behind our data collection process.

  • Service improvement: The personal and technical data we collect is essential to help us improve our services. By knowing your needs and preferences, we can tailor our services to suit you better, making your experience more convenient and enjoyable.
  • User customisation: We use information collected from your previous visits on our website to customize your experience. This means we only show you content that is relevant to your interests and past engagement, making our service useful and dependable.
  • Marketing: With your permission, we use your contact information to send you marketing materials and updates about new services or features. These communications help to keep you informed about opportunities that may be of interest to you. If you prefer not to receive such updates, don’t worry you can opt out at any time.

 

3. Your Information Rights

You have several rights over your personal information, allowing you to control how we use it. Below are your rights and how to execute them.

  • Access and updates: You have the right to access the personal information we hold about you. You can view, update, or correct your information to ensure it’s accurate and up-to-date.
  • Deletion: You can request we delete your personal information when it’s no longer necessary for the purpose for which it was collected. This right is balanced against our legal obligations or the need to resolve disputes.
  • Opting Out:  You can opt-out of marketing communications at any time. You can do this by using the unsubscribe link in our emails, or by contacting us to withdraw your consent.

 

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to make your visit to our website as smooth as possible. This section explains how they work and how you can manage your preferences.

  • Cookies: Our website uses cookies to improve functionality and user experience. Cookies remember your preferences and provide information that’s specific to you.
  • Control: You can accept or decline cookies. Most browsers accept cookies automatically, but you can usually modify your browser settings to decline cookies if you prefer. However, you should note that this may prevent you from using the website fully.
  • Analytics cookies: We use analytics cookies to collect information about how you use our website so we can improve it and make it more user-friendly.

 

5. Sharing information

We respect your trust in giving us your personal data. Here’s how we handle the information you provide and when we share it.

  • No data selling:  We don’t sell, rent, or trade users’ personal data to others.
  • Service Providers: We may share generic aggregated demographic information not linked to any personal identification information about visitors and users with our business partners, trusted affiliates and advertisers for the above purposes.
  • Legal: We may disclose personal information when required by law, to protect our rights or to protect personal safety.

 

6. Changes to this Privacy Policy

This Privacy Policy may change over time to reflect new practices or regulatory requirements. Here’s how we’ll let you know about these changes.

  • Updates: We may update this Privacy Policy from time to time to reflect changes in our practices. We’ll notify users by posting the new policy on our website.
  • Your acceptance: By continuing to use our services after these changes, you accept the revised Privacy Policy.

We value your feedback and are committed to addressing any concerns you may be having about our privacy policy.